|PUBLICATION||DATE OF REVIEW||SCORE||REVIEW LINK|
|18 Feb 2020||8.1||
|08 Dec 2011||8.0|
|07 Jun 2013||7.6||Read the review|
With Zendesk for Android you can:
• Access all your support ticket views
• View all support ticket events and notifications
• See a real-time list of activity on your tickets
• Search support tickets and knowledge base articles
• View and update comments, CCs, tags, and ticket fields
• Get push notifications on ticket updates
• Apply predefined responses, or macros, to tickets containing frequently asked questions
• Easily bookmark a ticket for future reference
• Upload and view attachments on tickets
• Take a photo and attach it to a ticket
Zendesk is a beautifully simple customer engagement platform. It enables companies to provide great customer support, scale with self-service options, and differentiate with proactive engagement. This leads to customer relationships that are more meaningful, personal, and productive – all at a lower cost.
To add a Qi badge for Zendesk to your site:
- Copy the HTML code snippet and paste it into your site.
- The badge will automatically display on your web page with the Zendesk Android app's current Qualityindex rating.